Privacy policy
Introduction
Book Warehouse Outlet (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases through our WooCommerce-powered digital bookstore.
Information We Collect
Personal Information You Provide
When you create an account or make a purchase, we collect:
- Name and email address
- Billing address and phone number
- Payment information (processed securely by our payment processors)
- Account login credentials
- Communication preferences
Automatically Collected Information
Our website automatically collects:
- IP address and device information
- Browser type and version
- Pages visited and time spent on our site
- Referring website information
- Cookies and similar tracking technologies
WooCommerce Data
Our WooCommerce platform collects and stores:
- Order history and purchase details
- Downloaded digital products and access logs
- Shopping cart contents
- Customer support interactions
How We Use Your Information
We use your information to:
- Process and fulfill your digital book orders
- Provide download links and access to purchased content
- Send order confirmations and delivery notifications
- Provide customer support and respond to inquiries
- Improve our website and services
- Send promotional emails (with your consent)
- Prevent fraud and ensure website security
- Comply with legal obligations
Information Sharing and Disclosure
We may share your information with:
Service Providers
- Payment Processors: PayPal, Stripe, and other payment gateways to process transactions
- Email Service Providers: For sending order confirmations and newsletters
- Web Hosting: Our hosting provider to maintain website functionality
- Analytics Services: Google Analytics to understand website usage
Legal Requirements
We may disclose information when required by law, to protect our rights, or in response to legal processes.
Cookies and Tracking Technologies
We use cookies to:
- Maintain your shopping cart contents
- Remember your login status
- Analyze website traffic and user behavior
- Provide personalized experiences
You can control cookies through your browser settings, though this may affect website functionality.
Data Security
We implement appropriate security measures to protect your personal information:
- SSL encryption for data transmission
- Secure payment processing through certified providers
- Regular security updates and monitoring
- Access controls and data protection protocols
Data Retention
We retain your information for as long as necessary to:
- Provide our services and fulfill orders
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain business records
Account information is kept while your account is active. You may request deletion of your data at any time.
Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate data
- Delete your personal information
- Restrict or object to data processing
- Data portability
- Withdraw consent for marketing communications
To exercise these rights, contact us at contact@bookwarehouseoutlet.shop
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.
International Data Transfers
Your information may be transferred to and processed in the United States, where our servers are located. By using our services, you consent to this transfer.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website and updating the “Last Updated” date.
Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us:
Book Warehouse Outlet
- Email: contact@bookwarehouseoutlet.shop
- Phone: +1 (213) 741-1810
- Address: 1859 Dacusville Hwy, Easley, South Carolina 29640, United States
- Business Hours: Monday-Friday, 9:00 AM – 6:00 PM GMT
This privacy policy is designed to comply with general privacy laws. For specific legal compliance in your jurisdiction, please consult with a qualified attorney.